Q. I live outside India. Can I place an order for delivery within India?
Yes, absolutely! Even if you are residing outside India, you can place an order on our website for delivery anywhere within India. Simply provide a valid Indian shipping address at checkout, and we will ensure your order is delivered smoothly to your selected location.
Q. How soon will I receive my order?
Delivery timelines may vary depending on your location within India. However, we strive to process and dispatch all orders as quickly as possible. Typically, domestic orders are delivered within 5–7 working days from the date of order confirmation.
Please note that delivery times may be slightly affected during peak seasons, holidays, or unforeseen circumstances.
Q. I don’t remember my password. What should I do?
No worries! If you’ve forgotten your password, simply go to the login page and click on the “Forgot Password” option. Enter your registered email address, and we will send you a secure link to reset your password.
Follow the instructions in the email to create a new password and regain access to your account.
Q. How can I return or exchange an item shipped internationally?
At the moment, we do not offer returns or exchanges on international orders. We recommend reviewing product details carefully before placing your order.
If you have any concerns or need assistance before purchasing, feel free to contact us 9829273549 —we’re happy to help!
Q. Can I edit my personal details?
Yes, you can update your personal information at any time. Simply log in to your account and navigate to the “Personal Information” section. From there, select “Edit Details” to make changes such as your name, contact number, or address.
Q. Is your jewelry real gold or gold-plated?
We offer both solid gold and gold-plated options. Each product page clearly specifies the material used.
Q. What materials are used in your jewelry?
Our jewelry is crafted using high-quality 925 sterling silver, known for its durability, shine, and timeless elegance. It contains 92.5% pure silver, making it ideal for everyday wear.
Q. Need more help?
If you have any additional questions or need assistance, feel free to reach out to us on WhatsApp 9829273549. Our team will get back to you as soon as possible and assist you with your queries.
If you have any questions, concerns, or need assistance, feel free to reach out to us at:
📧 Email: thesilversagajewelry@gmail.com
